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Legal & Policies

Terms & Conditions

Last Updated: 28-07-2026

Welcome to Casa Diaro. These Terms & Conditions (“Terms”) govern your access to and use of the Casa Diaro website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Casa Diaro is an Indian print-on-demand apparel brand offering made-to-order clothing and related lifestyle products.

Customer Support Email: casadiaro.official@gmail.com

The business is currently in its startup phase. Additional business details, including registered address and legal entity information, will be updated as they become available.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.

3. Products

Casa Diaro sells made-to-order print-on-demand products. As each product is manufactured after an order is placed:

  • Minor variations in print placement, stitching, colour, fabric texture, or finishing may occur.
  • Product colours may appear different due to monitor, mobile display, lighting, photography, or printing variations.
  • Slight size variations within normal manufacturing tolerances may occur.

These variations are considered normal manufacturing characteristics and do not constitute defects.

4. Product Availability

All products are subject to availability. We reserve the right to:

  • Discontinue any product.
  • Modify designs, colours, specifications, or pricing without prior notice.
  • Limit quantities purchased by any customer.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR). While we strive for accuracy, pricing, descriptions, or product information may occasionally contain errors.

Casa Diaro reserves the right to correct any errors and cancel orders placed using incorrect pricing or information. If payment has already been received, the amount paid will be refunded in accordance with applicable law.

6. Payments

We accept payment methods displayed during checkout. Cash on Delivery (COD) may be available for eligible orders and locations.

Orders are confirmed only after successful payment verification or COD confirmation where applicable. We reserve the right to refuse or cancel any order suspected of fraud, abuse, unauthorized activity, or payment irregularities.

7. Order Acceptance

An order confirmation email or message acknowledges receipt of your order only. It does not constitute acceptance of the order.

Casa Diaro reserves the right to decline, cancel, or limit any order before dispatch for reasons including but not limited to:

  • Suspected fraud
  • Pricing errors
  • Product unavailability
  • Manufacturing issues
  • Payment verification failure
  • Legal or regulatory requirements

8. Print-on-Demand Manufacturing

Our products are manufactured only after an order is placed. Accordingly:

  • Production begins shortly after order confirmation.
  • Orders may not be cancelled once manufacturing has commenced.
  • Delivery timelines are estimates and are not guaranteed.

9. Shipping & Delivery

Estimated delivery times are provided for convenience only. Actual delivery may vary due to manufacturing schedules, courier operations, weather conditions, public holidays, or circumstances beyond our reasonable control.

Casa Diaro is not responsible for delays caused solely by third-party courier services after dispatch. Customers are responsible for providing accurate delivery information.

10. Returns & Replacements

Due to the made-to-order nature of our products, returns or exchanges are generally not accepted for change of mind, incorrect size selected by the customer, or minor manufacturing variations.

If you receive a damaged product, incorrect product, or genuine manufacturing defect, please contact us promptly at casadiaro.official@gmail.com with order details and clear photographs.

11. Intellectual Property

All website content, including logos, brand names, graphics, product designs, images, artwork, and text, is the intellectual property of Casa Diaro or its licensors and is protected under applicable intellectual property laws.

12. User Conduct

You agree not to use the website for unlawful purposes, attempt unauthorized access, submit false information, engage in fraudulent transactions, or abuse refund processes.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Casa Diaro shall not be liable for indirect, incidental, or consequential damages. Our maximum liability for any claim shall not exceed the amount paid for the relevant order.

14. Force Majeure

Casa Diaro shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, transportation disruptions, internet outages, or government actions.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

Casa Diaro may update these Terms at any time without prior notice. The latest version published on our website shall apply from the date of publication.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to applicable consumer protection laws, courts having jurisdiction in Kochi, Kerala shall have jurisdiction over disputes.

18. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Casa Diaro Official

Have questions or need assistance with your order? Our support team is here for you.